Last Updated Jan 1, 2024

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for information on our return policy.


All returns must be postmarked within thirty (30) of the purchase date. All returned items must be in new and unused condition, with all original labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Hi-Watt, Inc.

Attn: Returns


37809 S Groesbeck Hwy

Clinton Township, MI 48036

United States

Please note, you will be responsible for all return shipping charges as well as a restocking fee, which includes a 25% fee of purchase price ($10 minimum). We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days with the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at:

(855) 467-5628