Hi-Watt Helps Injection Molder Reduce Downtime

Due to high product demand, downtime is not an option for injection molding facilities, and when process heaters start to fail, it can damage tooling and result in severe product defects. Hi-Watt ensures manufacturers experience little downtime by engineering custom heaters with components manufactured by brands we know and trust, including Watlow, Gefran, and Chromalox.

The Problem

An injection molder in the consumer product sector with multiple facilities contacted Hi-Watt because they needed better thermal heating solutions and local support. The company’s managers needed to ensure they always had critical spare thermal parts on hand, including band heaters, thermocouples, nozzle tips, mold spray, and hot runner controls and cables. Their overall goal was to decrease downtime and improve process organization.

Our Solution

Hi-Watt isn’t just a supplier of thermal heating products—we also provide on-site support, and that’s just what we did for this injection molding company. Our Account Managers collaborated with each facility’s team to document needed stock, establish maximum and minimum levels, and set regular stock checks to ensure processes continued to run. Since our partnership, the client has seen increased productivity, significantly reduced downtime, and better efficiency when ordering needed parts.